We read a lot of internet message boards. Everyone once in a while, someone posts a question about H&R Block, usually because they need help with a tax problem and are wondering if H&R Block can assist.
I strongly advise that our readers stay away from H&R Block. Here is why I think so.
1) The company has been criticized for the following
– selling investments guaranteed to loose money
– lying about their loan products
2) H&R block has miscalculated their own state taxes for 2004 and 2005. Shouldn’t a tax preparation company figure their own taxes correctly?
3) The company has low barriers for hiring. This suggests that customers who use H&R Block’s services are likely to be given low quality advice or may be targeted for identity theft. The company’s employees have been implicated in identity theft crimes in New York and a recent promotional mailing inadvertently gave personal information about the company’s customers to the general public. Finally, I’ve heard bad things about Block from my friends and people I’ve done business with. The major complaint seems to be that H&R Block’s staffers offer bad or incompetent advice.
Things may improve for the company in the future, but until then, I advise our readers to stay away.
Best,
James
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